Language and Demeanor in Police-Citizen Encounters

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Focusing on the dynamics of communication, the book presents a novel perspective on police behavior through the analysis of real conversations between officers and citizens during routine interactions. Philip Chong Ho Shon utilizes transcripts to explore how language influences the relationship between law enforcement and the community, revealing the delicate balance between maintaining peace and the potential for social disorder. This work challenges traditional views and highlights the importance of dialogue in police-citizen encounters.