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Creating Culture Change. The Key to Successful Total Quality Management

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The road to Total Quality is littered with failures. Hundreds of organisations have tried to implement TQM, but few have reaped its full benefits. Culture Change, getting people to change the way they behave, is what separates TQM winners from the losers.

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Creating Culture Change. The Key to Successful Total Quality Management, Philip E. Atkinson

Taal
Jaar van publicatie
1990
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(Hardcover)
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Titel
Creating Culture Change. The Key to Successful Total Quality Management
Taal
Engels
Uitgever
IFS
Jaar van publicatie
1990
Formaat
Hardcover
Aantal pagina's
262
ISBN10
1854230719
ISBN13
9781854230713
Reeks
Aantekening
The road to Total Quality is littered with failures. Hundreds of organisations have tried to implement TQM, but few have reaped its full benefits. Culture Change, getting people to change the way they behave, is what separates TQM winners from the losers.