Change Management Excellence

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This book is about how to "do" excellent Change Management using a variety of techniques, and is based on real-life experiences. Many of the methodologies presented here have never previously been published, as the author and his colleagues felt they were priceless "trade secrets" The book thus contains many new concepts and applications for consultants, would-be consultants and everyone involved in change within a business setting. It also provides an intriguing insight into why many fashionable "cook-book" approaches to change run into problems - and how to avoid repeating them.