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This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT. This completely revised and international edition support implementation of IT Service Management processes from a business perspective.
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IT Service Management. An Introduction, Auteurscollectief
- Taal
- Jaar van publicatie
- 2002
- product-detail.submit-box.info.binding
- (Paperback)
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- Titel
- IT Service Management. An Introduction
- Taal
- Engels
- Auteurs
- Auteurscollectief
- Uitgever
- itSMF
- Jaar van publicatie
- 2002
- Formaat
- Paperback
- Aantal pagina's
- 208
- ISBN10
- 9080671363
- ISBN13
- 9789080671362
- Reeks
- Beoordeling
- 3 van 5
- Aantekening
- This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT. This completely revised and international edition support implementation of IT Service Management processes from a business perspective.