The Team Handbook

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The Team Handbook is the foremost resource on teamwork for both leaders and team members. Organizations using teams to improve efficiency and better serve customers will find information on how to start quality initiatives such as Six Sigma or Lean. New information on different types of teams, and new tools and strategies for leading change are covered as well. Several new tools have been added to help teams work well together: affinity diagrams, prioritization matrices, effort/impact grids, new planning tools, and additional information on effective presentations.