Business Letters & Emails Made Easy

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Business Letters & Emails Made Easy provides an invaluable source of 198 ready-drafted templates for a range of business situations. Each one has a useful commentary, explaining the circumstances in which you might use it and helping you choose the right turn of phrase. Business Letters & Emails Made Easy takes the headache and time-wasting out of communication writing, and provides you with correspondence that gets results. Areas covered in this guide include: • Managing customers • Managing suppliers • Debt collection and credit control • Employing people • Sales and marketing management • Banking, insurance and property • Business and the community • International trade. Plus... 301 ways to start your letter. 201 effective turns of phrase. 185 ways to finish your letter.