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"Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!
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Customer-Focused Quality, Richard Hinton Thomas
- Taal
- Jaar van publicatie
- 1993
- Bindwijze
- (Hardcover)
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- Titel
- Customer-Focused Quality
- Ondertitel
- What to Do on Monday Morning
- Taal
- Engels
- Auteurs
- Richard Hinton Thomas
- Uitgever
- Prentice Hall Direct
- Jaar van publicatie
- 1993
- Formaat
- Hardcover
- Aantal pagina's
- 273
- ISBN10
- 013189630X
- ISBN13
- 9780131896307
- Reeks
- Categorieën
- Tags
- Verenigde Staten
- Aantekening
- "Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!