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Customer-Focused Quality

What to Do on Monday Morning

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"Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!

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Customer-Focused Quality, Richard Hinton Thomas

Taal
Jaar van publicatie
1993
Bindwijze
(Hardcover)
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Titel
Customer-Focused Quality
Ondertitel
What to Do on Monday Morning
Taal
Engels
Jaar van publicatie
1993
Formaat
Hardcover
Aantal pagina's
273
ISBN10
013189630X
ISBN13
9780131896307
Reeks
Aantekening
"Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!