Alistair Brandon-Jones Boeken

This A-Z guide explains the key concepts and institutions linked to the European Union, along with brief biographies of the leading figures related to the foundation and development of the EU. This will allow students to link some of the theoretical concepts with the people who introduced them.The book is useful in discerning between the British and European Parliaments - students often confuse many of the concepts of the EU with those of the British Government, and the definitions in this Glossary will demonstrate that the bodies have differing roles to play in many aspects of their existence.

Everyone manages processes, making each individual an operations manager. This text integrates services and manufacturing operations more comprehensively than any previous Operations Management textbook, making it particularly suitable for an MBA audience from diverse organizational backgrounds. It contextualizes operations management and emphasizes process management, highlighting the prevalence of processes beyond traditional operational areas. Written by leading authors, this comprehensive text demonstrates the relevance and excitement of Operations Management in both business and everyday life. A diagnostic approach equips readers with essential questions to assess and enhance their company's operations. The book includes real-world cases that provide insights into managing operations, while interactive cases allow readers to engage in decision-making processes to tackle operational challenges. A balanced mix of service and manufacturing examples fosters a practical understanding of the material. Additionally, an interactive study guide with videos, animated diagrams, and Excel spreadsheets offers further practical guidance on key concepts. This resource is ideal for students enrolled in practically-oriented MBA, executive MBA, or executive courses in Operations and Process Management.

How does an organisation... create and deliver products and services at lower cost and with higher revenue? meet the challenges posed by changes in customer preferences, internet-based technologies and global supply networks? •promote creativity, manage knowledge and innovation, and encourage social responsibility? The answer is through effective operations management. Managing operations is important, exciting and challenging, and it's critical to successful organisational performance. In this market-leading text, Slack, Chambers and Johnston bring to life the study of operations management with over 100 contemporary and international examples of operations in practice, as well as providing critical commentaries on areas of academic debate. Tracking the latest developments in the field, the fifth edition of Operations Management examines issues such as: Supply-chain planning that enables the 'fast fashion' of Zara, H&M and Benetton How information technology helped the city of New Orleans in recovering from Hurricane Katrina The outsourcing of laptop manufacturing by Apple, Dell and Sony The 'greening' of operations in Hewlett Packard's recycling programme