Sallie Sherman Boeken

Leverage internal and external business relationships to boost individual influence and organizational success §The Five Keys of Powerful Business Relationships explains how to recognize relationships that aren t generating their full potential and make them work. It provides five practical methods for improving relationships with team members, coworkers, customers, and partners guaranteed to boost efficiency and productivity.§Sallie Sherman and Joseph Sperry are President and CEO and Senior Consultant at S4 Consulting, a boutique consulting firm that works with Fortune 100 firms.§

Market-proven strategies to generate competitive advantage by identifying and always taking care of your best customers The Seven Keys to Managing Strategic Accounts provides decision makers with a proactive program for profitably managing their largest, most critical customers--their strategic accounts. Drawing on the expertise of S4 Consulting, Inc., a leading-edge provider of strategic account consulting, and Miller Heiman, a global sales training leader serving many Fortune 500companies, this how-to book shows how many of today's market leaders have learned to focus on their most profitable customers, avoiding or overcoming common errors before they become relationship-crippling disasters. Placing its total focus on the design and implementation of cost-effective strategic account management programs, this hands on book provides: A world-class competency model for strategic account managers Techniques for developing a program to manage and grow "co-destiny" relationships Examples and cases from Honeywell, 3M,and other leading corporations