A Shetland travel narrative since Victorian times, in which the author spent weeks exploring scenic landmarks, archaeological treasure troves and remote islands. It is suitable for lovers of lyrical travel writing.
"The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation, especially difficult ones, leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You'll learn how to: Respond when someone initiates a Crucial Conversation with you, identify and address the lag time between identifying a problem and discussing it, communicate more effectively across digital mediums. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again"--Provided by publisher
Combines insights of behavioral scientists and business leaders with stories of high-powered influencers from all walks of life. This title helps you learn how to identify high-leverage behaviors that lead to rapid and profound change.
The authors show how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance and accounting for most divorces. This book teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it.--From publisher description.
Nová věda o osobním úspěchu. Všichni si přejeme žít lepší život. A vždy slyšíme, že základem každé osobní změny je silná vůle. Předpokládejme však, že silná vůle není klíčem k vašemu úspěchu, a jediné, co potřebujete, je odhalit vlivy, jež vám brání vymanit se ze svých zlozvyků. Už jste o tom někdy přemýšleli? Kniha Změňte cokoliv definuje na základě nejnovějších vědeckých poznatků průlomové techniky, pomocí nichž mnozí lidé dokázali přestat kouřit, zhubnout nebo zlepšit svůj partnerský vztah. Četná vědecká zkoumání a testování dobrovolníků potvrdila, že znáte-li své limity a okolní podmínky, dokážete prolomit začarovaný kruh a začít žít kvalitnější život. A kdo z nás by nechtěl konečně začít efektivně spořit na horší časy, vylepšit své postavení v práci nebo se zbavit závislosti? Odhalte tajemství šesti zdrojů vlivu, naučte se s nimi účinně nakládat a konečně… změňte cokoliv! Tato kniha vám při tom bude užitečným pomocníkem.