Some people become ill, while others seem almost invulnerable to disease. The author asserts that you are your own best doctor; that, through your own ideas and feelings, you are capable of strengthening your immune system and giving it the power to fight disease for you.
How easy life would be if we didn't have to deal with difficult people! Whether it's an explosive boss, an uncooperative bureaucrat, a hostile customer, an arrogant salesperson, or an argumentative relative, some people have ways of making our life difficult. How to Cope with Difficult People will show you how to deal with people calmly, effectively and assertively, get people to listen to your ideas, and achieve your goals without losing your temper. By the skilful use of words, negotiation and humour, you can improve your techniques for handling difficult people.
Speaking in public does not have to be a frightening event. If you are asked to give a talk, address a conference, make a sales presentation or talk to the media, Confident Public Speaking will help you to put your message across.Many people think that self-expression - the ability to marshall one's thoughts logically and convincingly, and the confidence to speak well in front of others - is a gift. But they are mistaken, and few people are born with such a skill and that it has to be learnt. Discover the PowerTalk System, a specially-designed, interactive programme which you can start to apply immediately in you professional and personal life. The system includes exercises, graphs, checklists and practical information. It will show you Formulate and structure ideas- Sustain the interest of your audience- Use words that people love to hear- Master the secrets of body language- Generate enthusiasm- Increase your impact with visual aids- Overcome stage frighteningChristian H. Godefroy has trained senior company personnel around the world on self-confidence, relaxation and oral expression. He is the author of several books.Stéphanie Barrat works as a trainer for the Heinz Goldmann Foundation for Executive Communication in Geneva and as a communication consultant for companies all over Europe.