When organizations apply old methods of problem-solving to new kinds of problems, they may accomplish only temporary fixes or some ineffectual tinkering around the edges. Today's problems are a new breed -- open, complex, dynamic, and networked -- and require a radically different response
The 150 mini-essays in this book provide a panoramic view of the subject of design. Fundamental questions are raised about the nature of design, about designers themselves and about the role of design in the broader contexts of a company and society.
Twenty case studies from around the world that demonstrate how design approaches can be used for societal change.
One hundred seventy precisely formulated mini-essays give insight into the design process and encourage reflection.