Adviezen voor persoonlijke ontwikkeling om meer plezier aan het werk te beleven door een hulpvaardige opstelling tegenover klanten.
Mark Sanborn Volgorde van de boeken (chronologisch)
Mark Sanborn is een internationaal erkend auteur en motivatie spreker, gericht op leiderschapsontwikkeling. Zijn werk richt zich op thema's als leiderschap, teambuilding, klantenservice en het omgaan met verandering. Sanborn geeft wereldwijd lezingen en deelt zijn inzichten. Zijn aanpak benadrukt praktische en inspirerende strategieën voor persoonlijke en professionele groei.




You Don't Need a Title to Be a Leader
- 128bladzijden
- 5 uur lezen
In his inspiring new book, You Don’t Need a Title to Be a Leader , Mark Sanborn, the author of the national bestseller The Fred Factor , shows how each of us can be a leader in our daily lives and make a positive difference, whatever our title or position.Through the stories of a number of unsung heroes, Sanborn reveals the keys each one of us can use to improve our organizations and enhance our careers.Genuine leadership – leadership with a “little l ”, as he puts it, is not conferred by a title, or limited to the executive suite. Rather, it is shown through our everyday actions and the way we influence the lives of those around us. Among the qualities that genuine leaders • Acting with purpose rather than getting bogged down by mindless activity• Caring about and listening to others• Looking for ways to encourage the contributions and development of others rather than focusing solely on personal achievements• Creating a legacy of accomplishment and contribution in everything they doAs readers across the country discovered in The Fred Factor, Mark Sanborn has an unparalleled ability to explain fundamental business and leadership truths through simple stories and anecdotes. You Don’t Need a Title to Be a Leader offers an inspiring message to anyone who wants to take control of their life and make a positive difference.
The Fred Factor
- 144bladzijden
- 6 uur lezen
In this parable for a modern age, motivational speaker Sanborn recounts the true story of Fred, the mail carrier who passionately loves his work and who genuinely cares about the people he serves. Sanborn illuminates the simple steps each person can to transform their lives from the ordinary to the extraordinary.
Team-Arbeit
- 188bladzijden
- 7 uur lezen