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Focusing on customer excellence, this book draws insights from top organizations to help readers cultivate seamless and genuine human connections. It emphasizes the importance of making exceptional customer service a habitual practice, encouraging businesses to prioritize authentic interactions that enhance customer satisfaction and loyalty. Through practical strategies, it guides readers in transforming their approach to customer relationships.
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Customer Experience Excellence, Tim Knight, David Conway
- Taal
- Jaar van publicatie
- 2021
- product-detail.submit-box.info.binding
- (Hardcover)
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- Titel
- Customer Experience Excellence
- Ondertitel
- The Six Pillars of Growth
- Taal
- Engels
- Auteurs
- Tim Knight, David Conway
- Uitgever
- Kogan Page
- Jaar van publicatie
- 2021
- Formaat
- Hardcover
- Aantal pagina's
- 272
- ISBN13
- 9781398601055
- Reeks
- Beoordeling
- 4,65 van 5
- Aantekening
- Focusing on customer excellence, this book draws insights from top organizations to help readers cultivate seamless and genuine human connections. It emphasizes the importance of making exceptional customer service a habitual practice, encouraging businesses to prioritize authentic interactions that enhance customer satisfaction and loyalty. Through practical strategies, it guides readers in transforming their approach to customer relationships.