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The brand flip : Why customers now run companies and how to profit from it

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"The rise of branding, now fueled by social media, has placed the future of companies firmly in the hands of customers. This is the brand flip, a pan-industry judo throw that's taking down some companies and raising others to the status of superstars ... Neumeier shows you how to make the leap to a consumer-driven future using a mixture of advice and tools presented in a lively graphic format. You'll learn how to make the flip from selling features to selling experience, from cost-based pricing to relationship-based pricing, from value protection to value creation, and from satisfaction to empowerment"--Publisher's description.

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The brand flip : Why customers now run companies and how to profit from it, Marty Neumeier

Taal
Jaar van publicatie
2015
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(Paperback)
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Titel
The brand flip : Why customers now run companies and how to profit from it
Taal
Engels
Uitgever
New Riders
Jaar van publicatie
2015
Formaat
Paperback
Aantal pagina's
160
ISBN10
0134172817
ISBN13
9780134172811
Reeks
Eerste editie
2016
Oorspronkelijke titel
The Brand Flip: Why Customers Now Run Companies and How to Profit from It
Beoordeling
4,3 van 5
Aantekening
"The rise of branding, now fueled by social media, has placed the future of companies firmly in the hands of customers. This is the brand flip, a pan-industry judo throw that's taking down some companies and raising others to the status of superstars ... Neumeier shows you how to make the leap to a consumer-driven future using a mixture of advice and tools presented in a lively graphic format. You'll learn how to make the flip from selling features to selling experience, from cost-based pricing to relationship-based pricing, from value protection to value creation, and from satisfaction to empowerment"--Publisher's description.