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'Service America!' is a must read for executives, entrepreneurs, and management at all levels of every sort of business. Learn to make the most of the daily thousands of 'moments of truth, ' the critical contact points between your company and your customers.
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Service America!, Karl-Albrecht Klinge, Ron Zemke
- Taal
- Jaar van publicatie
- 1990
- product-detail.submit-box.info.binding
- (Paperback)
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- Titel
- Service America!
- Ondertitel
- Doing Business in the New Economy
- Taal
- Engels
- Auteurs
- Karl-Albrecht Klinge, Ron Zemke
- Uitgever
- Grand Central Publishing
- Jaar van publicatie
- 1990
- Formaat
- Paperback
- Aantal pagina's
- 203
- ISBN10
- 0446390925
- ISBN13
- 9780446390927
- Reeks
- Beoordeling
- 3,9 van 5
- Aantekening
- 'Service America!' is a must read for executives, entrepreneurs, and management at all levels of every sort of business. Learn to make the most of the daily thousands of 'moments of truth, ' the critical contact points between your company and your customers.