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Focusing on the design and implementation of a post-sales service program, this guide emphasizes the importance of proactively meeting customer needs in a personalized manner. It covers strategies to create a future-proof service approach, making it essential for businesses looking to enhance customer satisfaction and loyalty in a rapidly evolving market.
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The New Customer Experience Management, Ivaylo Yorgov
- Taal
- Jaar van publicatie
- 2022
- product-detail.submit-box.info.binding
- (Hardcover)
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- Titel
- The New Customer Experience Management
- Ondertitel
- Why and How the Companies of the Future Address Their Customers' Needs Proactively
- Taal
- Engels
- Auteurs
- Ivaylo Yorgov
- Uitgever
- Taylor & Francis Ltd
- Jaar van publicatie
- 2022
- Formaat
- Hardcover
- Aantal pagina's
- 136
- ISBN13
- 9781032313443
- Reeks
- Aantekening
- Focusing on the design and implementation of a post-sales service program, this guide emphasizes the importance of proactively meeting customer needs in a personalized manner. It covers strategies to create a future-proof service approach, making it essential for businesses looking to enhance customer satisfaction and loyalty in a rapidly evolving market.