Computers for the cities of tomorrow

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"While information and communication technologies have thus far been used for the most part to improve efficiency in local government, aspects such as better service for citizens and more interaction between citizens and local government have become increasingly important. The international network "Cities of Tomorrow" has gathered good examples of how these technologies have been implemented in local government worldwide. Examples range from systems, which enable various services for the citizen via one source, to forms of "teledemocracy," which enable the interaction between the local government body and the citizen. The publication deals with the strategic implementation - rather than the technical aspects - of information and communication technologies. This book is therefore directed at decision-makers in local government who should not leave this matter up to technicians alone."--Jacket