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Brand from the inside

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In Brand from the Inside, Libby Sartain and Mark Schumann, branding experts who helped to build employer brands at Southwest Airlines and Yahoo!, describe this secret weapon for a business. The book gives leaders across an organization step-by-step instruction on how to motivate employees to consistently deliver the experience the customer brand promises. By building the employer brand from inside the business—ensuring consistent authenticity, substance, and voice throughout the business—any organization can unleash a powerful tool to emotionally engage employees and recruit and retain the best people.

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Brand from the inside, Mark Schumann, Libby Sartain

Taal
Jaar van publicatie
2006
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(Hardcover)
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Titel
Brand from the inside
Taal
Engels
Uitgever
Jossey-Bass
Jaar van publicatie
2006
Formaat
Hardcover
Aantal pagina's
272
ISBN10
0787981893
ISBN13
9780787981891
Reeks
Beoordeling
3,65 van 5
Aantekening
In Brand from the Inside, Libby Sartain and Mark Schumann, branding experts who helped to build employer brands at Southwest Airlines and Yahoo!, describe this secret weapon for a business. The book gives leaders across an organization step-by-step instruction on how to motivate employees to consistently deliver the experience the customer brand promises. By building the employer brand from inside the business—ensuring consistent authenticity, substance, and voice throughout the business—any organization can unleash a powerful tool to emotionally engage employees and recruit and retain the best people.