Aligning Operations with Strategy using the Balanced Scorecard

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Effective organizational management hinges on the alignment of strategy and operations. The book emphasizes the importance of clearly defining objectives, developing strategic plans, and efficiently managing resources to meet customer demands in a competitive market. It explores how organizations can identify misalignments before they become critical, advocating for corrective actions that ensure long-term success. Utilizing the Balanced Scorecard as a framework, the book provides a methodology to evaluate and enhance organizational performance.