Bookbot

The Customer Rules

The 39 Essential Rules for Delivering Sensational Service

Opslaan

Meer over het boek

Drawing from extensive experience at Walt Disney World, the author presents essential guidelines for delivering exceptional customer service. The book emphasizes the importance of consistency, efficiency, creativity, sincerity, and excellence in interactions with customers. It offers practical insights and strategies that can be applied across various industries to enhance customer satisfaction and loyalty.

Een boek kopen

The Customer Rules, Lee Cockerell, Tony Hsieh

Taal
Jaar van publicatie
2013
Bindwijze
(Hardcover),
Staat van het boek
Zeer goed
Prijs
€ 8,59

Betaalmethoden

Nog niemand heeft beoordeeld.Tarief

Titel
The Customer Rules
Ondertitel
The 39 Essential Rules for Delivering Sensational Service
Taal
Engels
Jaar van publicatie
2013
Formaat
Hardcover
Aantal pagina's
208
ISBN10
0770435602
ISBN13
9780770435608
Reeks
Aantekening
Drawing from extensive experience at Walt Disney World, the author presents essential guidelines for delivering exceptional customer service. The book emphasizes the importance of consistency, efficiency, creativity, sincerity, and excellence in interactions with customers. It offers practical insights and strategies that can be applied across various industries to enhance customer satisfaction and loyalty.