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The Starbucks experience : 5 principles for turning ordinary into extraordinary
Joseph A. Michelli€ 4,13
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Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
Joseph A. Michelli
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Joseph A. MichelliThe Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
Joseph A. MichelliStronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges
Joseph A. MichelliWenn Fische fliegen lernen. Ein ungewöhnliches Führungsbuch - Die wahre Geschichte des weltberühmten Pike Place Fish Market
John Yokoyama
