Hajo A. Reijers Boeken

This monograph aims to enhance scientific understanding of designing and controlling workflow processes, which are specific types of business processes that organize work and resources. Workflows are prevalent in large administrative organizations like banks, insurance companies, and governmental agencies, where tasks must be executed in a specific order to manage cases such as mortgage applications, customer complaints, and unemployment claims. For instance, a workflow for mortgage applications includes tasks like recording the application, proposing a mortgage, and approving the final policy. The focus is on four key workflow-related issues within Business Process Management, which involves designing and controlling business processes. The first issue addressed is the adequate modeling of workflows, an essential activity for reasoning about them. Various purposes for workflow modeling exist, including system enablement through Workflow Management Systems, knowledge management, and budgeting. This monograph emphasizes modeling to support workflow simulation and analysis, as well as to specify new workflow designs. The primary formalism utilized for workflow modeling is the Petri net, incorporating established concepts like the workflow net and soundness to define relevant properties.

This book constitutes the revised papers of the ten international workshops that were held at BPM 2016, the 14 th International Conference on Business Process Management, held in Rio de Janeiro, Brazil, in September 2016.The 36 papers included in this volume were carefully reviewed and selected from a total of 64 submissions. They are from the following BPI 2016 – 12th International Workshop on Business Process Intelligence; BPMO 2016 – 1st Workshop on Workshop on Business Process Management and Ontologies; BPMS2 2016 – 9th Workshop on Social and Human Aspects of Business Process Management; DeMiMoP 2016 – 4th International Workshop on Decision Mining & Modeling for Business Processes; IWPE 2016 – 2nd International Workshop on Process Engineering; PQ 2016 – 1st International Workshop on Process Querying; ReMa 2016 – 1st Workshop on Resource Management in Business Processes; PRAISE 2016 – 1st International Workshop on Runtime Analysis of Process-Aware Information Systems; SABPM 2016 – 1st International Workshop on Sustainability-Aware Business Process Management; TAProViz 2016 – 5th International Workshop on Theory and Application of Visualizations and Human-centric Aspects in Processes.