Expert advice on attracting, training, managing, retaining, and succeeding with America's newest generation of hard-working, tech-savvy employees. A new generation is entering the American workforce—Gen Z, born after 1996. Growing up with smartphones, social media, and helicopter parenting, Gen Z has a unique culture and working style that can be perplexing to their Millennial, Gen X, and Baby Boomer managers. This guide offers employers and managers practical insights into effectively engaging with Gen Z. It combines in-depth knowledge of Gen Z habits with real-world experience in addressing generational miscommunications that can lead to costly personnel issues. The book provides strategies for maximizing productivity from Gen Z employees while minimizing cultural clashes in the workplace. Gen Z is highly educated, tech-savvy, eager to meet expectations, and loyal, yet many lack training in professionalism and workplace communication. This resource teaches managers to bridge communication gaps between Gen Z and older colleagues, clarify work objectives, and evaluate Gen Z employees to foster listening, learning, and improvement. It serves as an essential tool for both front-line supervisors and C-level executives aiming to harness the potential of the newest generation in the workforce.
