The Client Retention Matrix
A How-To Guide for Growing Relationships: Proven Strategies to Keep Clients Longer, Increase Margins, and Guarantee Referrals
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Focusing on client retention, this installment of the Conversations Made Easy series offers strategies from entrepreneur and consultant Chris Jennings. Building on his previous insights about acquiring clients, he now shares effective techniques to foster lasting relationships, ensuring that businesses not only attract clients but also maintain their loyalty.
