Everything I Know About Business I Learned at McDonalds
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An unparalleled insider's look at the managementpractices that have made McDonald's ahousehold name on six continents--that everyonecan use
Een regionaal vicepresident voor de regio New York en nu een succesvol consultant, Paul Facella. Als leerling van de legendarische leiders Ray Kroc en Fred Turner, nam Paul hun leringen ter harte. Samenwerkend met zijn personeel, operators en leveranciers, paste hij deze lessen toe op de regio New York. Hij groeide het tot 600 miljoen dollar aan inkomsten – een verviervoudiging van de winst en een toename van 90% in het aantal winkels, waardoor het een van de best presterende regio's van het land werd. Hij runt nu een succesvol adviesbureau in New York.


An unparalleled insider's look at the managementpractices that have made McDonald's ahousehold name on six continents--that everyonecan use
The 7 Leadership Principles that Drive Break Out Success
What is it about McDonald's that has enabled it to produce more millionaires from within its ranks than any company in history? What earns the undying respect and loyalty of its franchisees, vendors, and 47 million customers served daily, from Moscow to Evansville to Rio de Janeiro? And how does it continue to expand its products, retool its image, and become more popular with each passing year? Few authors are as qualified to answer those questions as company insider Paul Facella. Beginning behind the counter at age 16, Paul literally grew up at McDonald's. From counter, to grill, to Regional Vice President, he has, over the course of his distinguished 34-year career, developed an intimate knowledge of the fast-food giant's management practices and culture. He's also forged personal ties to its legendary leaders, including founder Ray Kroc and CEOs Fred Turner, Mike Quinlan, Jack Greenberg, former President Ed Rensi, and current CEO Jim Skinner.