William K. Roche Boeken

New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dispute resolution practices, drawing on international research, scholarship, covering case studies of major exemplars & developments in different parts of global economy. Aust & NZ content.

Focusing on the dynamics of innovation in Ireland, the book explores the role of the Workplace Relations Commission, a new state agency dedicated to resolving workplace conflicts. It highlights how this agency fosters trust among employers, unions, employees, and the government, using in-depth primary research to analyze its operational effectiveness and impact on workplace relations.