Software is integral to modern life, governing everything from cars and airplanes to banking and scientific research. Building and maintaining software is a complex, knowledge-intensive task that requires specific experiences and techniques. Unlike physical goods, knowledge and experience cannot be easily collected or transferred; they are delicate resources that need dedicated approaches. While often considered company assets, it is the software engineers and creative employees who truly harness this knowledge effectively. This textbook is designed for individuals seeking to leverage their knowledge and experience, whether personally or within a team or organization. It is beneficial for project managers, software engineers, quality assurance professionals, and knowledge managers, offering detailed explanations and case studies. Drawing on extensive practical experience with companies like Boeing, Daimler, and Nokia, as well as research from esteemed institutions like the Fraunhofer Institute, each chapter is self-contained, outlining learning objectives, providing in-depth discussions, and illustrating practical applications. The text includes references for further reading and exercises that encourage critical thinking. Ultimately, it serves as a valuable resource for self-directed learning or as a foundation for a semester-long course in software engineering and knowledge management.
