E-democracy

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The growing influence of Information and Communication Technologies is transforming governmental services and governance itself. This work explores the European Commission's initiatives to engage citizens, consumers, and businesses in policy-making, aiming to enhance democratic outcomes. It outlines the necessity for reform in governmental agencies, providing theoretical evidence that eDemocracy can improve the operations of political and bureaucratic institutions. Effective design of eDemocracy programs is crucial for attracting participation from citizens and businesses while maximizing their engagement in politics. The book introduces a three-pillar model that emphasizes the importance of two-way communication and participatory tools, promoting transparency, accountability, and effectiveness in political programs and policies. The European Commission has established a single access point for stakeholders to foster electronic democracy and gather vital information for policy-making. Key initiatives include online consultations and a Feedback mechanism available on the EU's official website, allowing stakeholders to share their views and experiences regarding the EU and its institutions. While the initiative is still developing, early signs of success and increasing satisfaction are evident. However, challenges remain in promoting eParticipation and eVoting as integral components of eDemocracy within the EU. This work is dedi