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ITIL. Service Transition

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This publication offers guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.

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ITIL. Service Transition, Velká Británie Office of Government Commerce

Taal
Jaar van publicatie
2007
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Taal
Engels
Jaar van publicatie
2007
Formaat
Paperback
Aantal pagina's
261
ISBN10
011331048X
ISBN13
9780113310487
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Beoordeling
3,7 van 5
Aantekening
This publication offers guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.