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This resource aims to help retail managers develop the personal and team management skills required to successfully manage a retail operation. Teamwork and customer relations are discussed in detail. Table of contents: * Part 1 - You * Part 2 - Team (team building and team work) * Part 3 - Customer (customer relations and customer service strategies, marketing) * Part 4 - Store (store set up and display).
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Smart Retail, Richard Hammond
- Taal
- Jaar van publicatie
- 2007
- product-detail.submit-box.info.binding
- (Paperback)
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- Titel
- Smart Retail
- Taal
- Engels
- Auteurs
- Richard Hammond
- Uitgever
- Pearson Education
- Jaar van publicatie
- 2007
- Formaat
- Paperback
- Aantal pagina's
- 216
- ISBN10
- 0273712772
- ISBN13
- 9780273712770
- Reeks
- Beoordeling
- 3,75 van 5
- Aantekening
- This resource aims to help retail managers develop the personal and team management skills required to successfully manage a retail operation. Teamwork and customer relations are discussed in detail. Table of contents: * Part 1 - You * Part 2 - Team (team building and team work) * Part 3 - Customer (customer relations and customer service strategies, marketing) * Part 4 - Store (store set up and display).