Work without Jobs

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Work is traditionally seen as a "job," with workers as "jobholders," defined by titles, hierarchies, and qualifications. In this bestseller, Ravin Jesuthasan and John Boudreau introduce a transformative approach to work. They advocate for a new "work operating system" that breaks down jobs into their essential components and reassembles them into more effective combinations tailored to individual skills and abilities. In an era marked by rapid automation, the need for organizational agility, diversity efforts, and alternative work arrangements, the conventional job-based system proves to be inefficient. The authors present a roadmap for the future of work, showcasing real-world examples of organizations that have successfully embraced work deconstruction and innovation. For instance, DHL's use of social robotics in distribution centers raises questions about the definition of a "job" when technology and human workers collaborate. Similarly, Genentech's job deconstruction efforts have led to enhanced flexibility, engagement, and retention. Other organizations have found agility through internal talent marketplaces, worker exchanges, and crowdsourcing. This essential guide encourages organizations to reboot their work operating systems for a more dynamic future.