To Know and Honor:

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What does it mean to provide person-centered care? There is no imperative more important than keeping promises to our patients; promises that pledge to provide care and treatment consistent with their goals, values, beliefs and decisions. But keeping promises to our patients and their families is no easy task and requires a commitment to building a culture of person-centered decision making that is focused on discovering what matters most instead of what is the matter with you? Through personal stories, implementation experiences, and consultations with healthcare and community leaders around the world, the co-creator of the Respecting Choices program illustrates the key elements in designing a person-centered decision-making system that has the power to transform the way healthcare is delivered.