The Hospitality Bible

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The one-and-only ultimate, Bible Colonel Sanders - "Hey, this book could've been written about me!" Somebody-or-other Hilton - "Why, it's the Hilton handbook!" Australian Tourist industries unanimously voted it "Our bible/koran/Bugs Bunny Show!" "Amazingly, it's just as relevant now as it was when it was first written a very short time ago." NBC News (and they didn't make that up!) "Brings hospitality up to date with the Mesozoic." - Discovery Channel. "Bad writing can change the world's nappy. Good writing is the reason the world's nappy so badly needs changing." - the author