Uitverkocht

Service management

Operations, Strategy, and Information Technology

Auteurs

James A. Fitzsimmons
Mona J. Fitzsimmons

Boekbeoordeling

4,0

(15)

Tarief

Parameters

Business & Management
Handel
Marketing & Verkoop
Non-fictie
Studieboeken

Meer over het boek

Designed for courses in service management, service operations management or operations management, this text uses information technology as a sub theme; deals with high tech service examples; provides optional coverage of quantitative material; and also features yield management and data.