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The Customer Experience Navigator. A guidebook to valuable interactions by collecting, connecting, and correcting the dots

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The Customer Experience Navigator guides you on becoming customer-centric, even outside your comfort zone. It provides a step-by-step approach to tackle challenges and emphasizes the importance of asking the right questions, with a focus on finding specific answers.

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The Customer Experience Navigator. A guidebook to valuable interactions by collecting, connecting, and correcting the dots, Marcus Prof. Dr. Schögel, Dennis Prof. Dr. Herhausen

Taal
Jaar van publicatie
2023
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(Paperback)
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Titel
The Customer Experience Navigator. A guidebook to valuable interactions by collecting, connecting, and correcting the dots
Taal
Engels
Uitgever
Thexis
Jaar van publicatie
2023
Formaat
Paperback
Aantal pagina's
140
ISBN13
9783905819380
Reeks
Aantekening
The Customer Experience Navigator guides you on becoming customer-centric, even outside your comfort zone. It provides a step-by-step approach to tackle challenges and emphasizes the importance of asking the right questions, with a focus on finding specific answers.