Collaborative work in the optimization of operational management

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Focusing on the concept of collaborative work, this study explores its role in enhancing organizational performance, competitiveness, and goal achievement. It aims to propose strategies for optimizing operational management, specifically through a case study of Transporte Unipuerto C.A. in Guacara, Carabobo State. Utilizing a quantitative model and a deductive method, the research is grounded in descriptive fieldwork, emphasizing the importance of continuous progress and adaptation within organizational structures to improve quality and productivity.