Send: Why People Email So Badly and How to Do It Better

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Navigating the complexities of electronic communication, this guide offers practical advice for crafting effective emails and managing inboxes. It includes real-life anecdotes that highlight common pitfalls and provides strategies for tackling emotional emails and adhering to proper etiquette. With a focus on current issues in email communication, readers will find essential tips to enhance their email skills, making it a vital resource for both personal and professional use in today's digital landscape.