Quality Assurance for the Manager

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Focusing on the theoretical concepts of quality assurance, this study delves into the manager's crucial role in implementing effective quality assurance programs. It addresses the balance between confidence in quality and inspection costs, providing insights for informed decision-making. Key topics explored include customer risk, acceptance sampling, sample distribution, and the implications of various sampling plans. The text aims to equip managers with essential knowledge to navigate the complexities of quality assurance successfully.