The evaluation of an internal audit department : The case of SOTELMA

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The book delves into the transformation of African post and telecommunications from state monopolies to state-owned companies during the 1980s, driven by structural adjustment programs. It specifically examines the case of Mali, where reforms led to the establishment of SOTELMA and its internal Audit and Control Department (SAC). This department enhances managerial oversight and plays a crucial role in ensuring public satisfaction amid the ongoing privatization process. The first chapter outlines SOTELMA's organization, while the second focuses on the SAC's functions and significance.