Skills in the Age of Over-Qualification: Comparing Service Sector Work in Europe

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In an era where many workers possess higher qualifications than their jobs require, this book explores the implications of over-qualification in the workforce. It examines the disconnect between workers' skills and their job roles, raising critical questions about how to enhance job quality and better utilize employee capabilities. The discussion emphasizes the need for strategies to elevate the skill content of jobs, addressing both individual fulfillment and organizational effectiveness.