Dieser Ratgeber bietet effektive Strategien für den Umgang mit wütenden Menschen in verschiedenen Lebensbereichen. Dr. Ryan Martin erklärt humorvoll die Entstehung von Wut und unterscheidet zwischen Wut und Aggression. Zehn Schlüsselstrategien sowie Fallstudien und Übungen helfen, explosive Situationen besser zu bewältigen.
10 Strategies for Facing Anger at Home, at Work and in the Street
The book presents ten research-based strategies for managing interactions with angry individuals in various settings, including home, work, and online. It delves into the psychological factors behind anger, such as genetics and personality traits, while offering practical advice on disengagement and communication. Through case studies, fact boxes, and activities, readers are equipped to navigate potentially explosive situations effectively, aiming for the best outcomes in their relationships with angry people.