Working with Emotional Intelligence

Do you have what it takes to succeed in your career? The key to success goes beyond traditional education and experience. Emotional intelligence (EI) is the most crucial factor in job performance and advancement, surpassing IQ and technical skills. This practical guide identifies and explains the essential EI skills that anyone can develop. For leaders, EI accounts for nearly 90 percent of what distinguishes top performers from the rest. Goleman highlights its significance in maintaining success across various fields, including high-tech industries. Organizations that embrace emotional intelligence will thrive in today’s competitive market. Thoroughly researched and engagingly written, this book is filled with compelling case studies of successes and failures. Goleman, with extensive access to global business leaders and research from over 500 organizations, reveals that emotional intelligence is twice as influential as IQ or technical knowledge in determining star performance. Readers will learn how to cultivate emotional competence and discover five key skill sets that impact hiring and firing decisions in leading corporations. Additionally, Goleman offers strategies for fostering an "emotionally intelligent organization," making this guide essential for anyone from managers to CEOs. This book could be a vital resource for business professionals in the 21st century.